IGG has begun accepting refunds for paid and unused prepaid payment instruments for three titles that have already been completed. The end title and overview, as well as the service start and end dates are as follows.
1. Rage of Destiny (Service end date: May 20, 2024)
A 3D neglected training RPG drawn with spectacular graphics. The service began on March 24th, 2022.
2. The Three Kingdoms Gaiden: Senki Awakening (service end date: October 26, 2023)
A strategy RPG for beautiful girls in three different places. The service began on September 6th, 2021.
3. Variant Tales (service end date: February 18, 2022)
A simple puzzle action game that can be enjoyed with just one finger. The service began on August 27th, 2020.
[How to apply for a refund]
If you would like a refund, please contact us at the following email address:
jp.cs@igg.com
When contacting us, please provide the following information:
Necessary information:
- name
- Contact phone number
- email address
- Account information for bank transfer destination financial institution
- iggid
- Player name
*If you have forgotten your IGGID or player name, you can apply for a refund by providing the following information.
- The name of the game you were playing
- Payment history (screenshots of receipts from the App Store, Google Play, etc.)
- Other useful information for verifying your identity (e.g. the date and time you played it last, the name of the character you used in the game, and the name of the guild you belong to)